Home - Jo Hayes

April 2020 - Coronavirus update from Jo

I hope you’re doing ok out there, managing to stay healthy and surviving isolation. What an unprecedented, uncertain and totally crazy time we’re living through.

Running a small business and having three young boys at home is certainly not a walk in the park! But we ARE muddling through and enjoying the slower pace.

I wanted to let you know what was happening from our end. In line with government guidance, our workshop is closed for now, but we haven’t downed tools.

Get in touch

You can still get in touch with us! Whether that’s to discuss a commission, to see what pieces we have available or if we can help get you information about a piece you’ve seen online do email us at info@johayesward.com - we can also do video calls if that’s useful.

Working practice

When we’re working on any pieces, we adhere to strict health & safety regulations, which we continually review. Any jewellery we send out to clients has been carefully cleaned and sanitised before shipping.

Sending jewellery by post

If we’ve agreed that you will send jewellery to us by post, please contact us ahead of time so that we can confirm the most appropriate delivery address and courier.

Stockists

Our stockists are all still working remotely and more than happy to help if you’d like to discuss a piece. The ‘Stockists’ page on our website has their contact details.

We’ll continue to be in touch via social media and the occasional newsletter in the hope our jewellery brings you a little joy and sparkle at this time. (If you’re not signed up to our newsletter you can do so here. Are you on Instagram? Our IG page is here and Facebook here.)

Do stay in touch! We love to know how you are getting on, see what you’re up to and read your comments, we’re all in this together - let's all support one another to stay as healthy and happy as we can.

All our love and best wishes, from Jo and team JHW (Maggie, Judith and Charlie).

September 2019

Our gorgeous hex ring stack has been featured in Vogue. View Carol Woolton's - Gold Standard: The Best Sculptural Jewellery to Covet here.

July 2019

We are very excited to have our beautiful Chaos Hex drop earrings with unique brown rose cut diamond slices featured in this months Vanity Fair On Jewellery Magazine.

Our square stack ring have been featured in The Jewellery Spot's - 5 ways jewellery makes you happy. Read the full blog post here.

June 2019

Our Single Hex Commitment Ring and our Chaos Parquet Koin Drop Earrings were selected as Hitched editor's faves at Gill Wing Jewellery Store in Islington. See the favourites here.

We're hiring a Studio Officer / PA for 6 - 8 month maternity cover (potential for ongoing role for the right person), starting 1st July 2019. Read the full job spec here.

To apply, please send your cover letter and CV to info@johayesward.com quoting reference 'Studio Officer Maternity Cover' by 19th June 2019.

We've been featured in the online magazine Benchpeg. Read the wonderful article about our unique collections of alternative wedding jewellery here !

Sculpture for Riverside Studios, Hammersmith

We are excited to share the news that Jo Hayes Ward was commissioned by developers Mount Anvil to create a piece of public art for the newly rebuilt Riverside Studios in Hammersmith - the sculpture is unveiled this week along with other public art pieces in Mount Anvil developments.

Jo was selected for the commission for her unique, metamorphic designs, and her aesthetic inspired by architecture, nature, geology and mathematical patterns. This is Jo’s first public realm commission and the first project at this architectural scale.

The artwork is inspired by aerial photographs and maps of the local area and River Thames. Jo wanted to convey ideas of moving water, gravity, journey, the coming together of ideas, and the tension between order and pattern, versus noise and chaos. Her design reflects the topography of the local Hammersmith area, and communicates the concept of the coming together of people, buildings and ideas to form a vibrant whole. It combines five formations of steel plate, which capture and refract light at different times of day, creating dramatic shadows. A large cast aluminium bronze cube functions at the centerpiece of the artwork referencing Hayes Ward’s signature geometric style.

The project was curated by Future City who create cultural strategies, broker cultural partnerships & deliver major art projects.. For more information see here.

Photography ©Ron Bambridge

May 2019

Our alternative bride wedding jewellery is featured in The Jewellery Editor. The article bold ring stacks for the alt bride at our stockist Tomfoolery London can be read here !

September/October 2018

Our Tapered Hex Shield Ring made the cut and features in JCK's September / October issue! View it on page 100 here !

April 2018

Our Diamond Cushion Ring made it into L'Officiel's Paris edition!

February 2018

We've been featured in the online 1nstant Magazine. See if you can spot our Diamond Slice Stratus Ring in this gorgeous shoot. View it here !

January 2018

We've been featured in the Polo Quarterly! View here !

December 2017

We've been featured in the Telegraph's 'In My Jewellery Box: Polly Wales' article. View here !

September 2017

We've been featured in the TheKnot's article of N'on-Diamond Engagement Rings'! View here !

August 2017

Hannah Bedford and Jo Hayes Ward are looking for an amazing Studio Jeweller / CAD Assistant to work at both of our studios 2 to 3 days per week. Interested? Know someone? Download the job spec by clicking here.

April 2017

We've been featured in the Telegraph's 'Best new engagement rings' article. View here !

January 2017

We have been featured in InStore Magazine's yellow gold article. View here !

November & December 2016

We have been featured in the i-On magazine. View here on page 75!

We'd exhibited at both the Holborn and Deptford Open Studios this Christmas. More info here.

27th September - 2nd October 2016

Jo Hayes Ward was back at Goldsmith's Fair, but this time in week 1. We launched a brand new collection of 18ct gold bracelets, among other things.

27th July 2016

We've been featured in a great article by the Jewelry Editor regarding oval engagement rings. Have a read of the full article here.

10-12th June 2016

The Summer Cockpit Arts Open Studios. This year, Jo Hayes Ward will only be at our home location (Deptford), so do come along and take a look at our brand new workshop and of course our new collections. OPENING TIMES: FRI: 11am-9pm, SAT & SUN: 11am - 6pm

May 2016

We've been featured in the Art Newspaper's article about the London Craft Week.

24th May 2016

We've been featured in the Spring/Summer issue of Absolutely Weddings magazine! Click here to see the online version of the magazine (we're on pages 81 and 85) or look out for it in your nearest newsagents!

10th May 2016

A lovely feature by one of our newest stockists Lane Crawford on their HK website has gone live. Take a look at a preview here.

6th May 2016

Jo Hayes Ward was be one of the jewellers giving a talk at the Cockpit Arts London Craft Week Cockpit's Jewellers event at the Cockpit Arts Deptford location.

Check out a feature on the event that appeared in the Telegraph here.

19th March - 7th May 2016

Jo Hayes Ward was proud to be part of the Tomfoolery Wedding Showcase, along with some great jewellers.

5th-7th January 2016

Jo Hayes Ward was at Max's for a trunk show, showing off the new collection!

27th December 2015 - 3rd January 2016

Jo Hayes Ward visited New York for the NY Now show, despite the super storm! It was a great opportunity to meet with some of our US stockists and show off some of our new work.

26th-29th November & 3rd-6th December 2015

Jo Hayes Ward took part in the Cockpit Arts Christmas Open Studios, alongside a number of other talented designers and makers. This was an opportunity for the public to take a peak behind the scenes into the workshops of our fellow 'Cockpitters' across both the Holborn and Deptford sites - and just in time for Christmas!

4th - 11th November 2015

Jo Hayes Ward is proud to be part of a collaborative project with Chow Tai Fook, who have 80 years of heritage, combining sophisticated design and exquisite craftsmanship to create stunning jewellery pieces. Along with four other Rock Vault designers, Jo Hayes Ward has been asked to design a capsule collection, showcasing not only her own style, but also Chow Tai Fook’s Hearts on Fire diamonds.

Hearts on Fire is the first global diamond brand. Founded in 1996, Hearts on Fire jewellery is sold in 32 countries around the world. The diamonds are truly unique, thanks to using less than 1/10 of 1% of the world’s most transparent and knot-free crystals as well as unique methods to cut and polish the stones, allowing the stone to reflect the maximum amount of light. Simply put, Hearts on Fire diamonds sparkle more than any other diamond.

This November, Jo Hayes Ward traveled to Shanghai and Hong Kong, to see the pieces, which have been produced by Chow Tai Fook with the help of their master craftsmen, for the very first time.

29th September - 8th October 2015

Represented by Touba London, a selection of Jo Hayes Ward jewellery was also showcased at Paris Fashion Week as part of Touba's showcase of British and international creativity and talent in the areas of fashion, photography and artwork at the Showroom Next Door.

29th September - 4th October 2015

Jo Hayes Ward exhibited on Stand 60 at Goldsmith's Fair, showcasing particularly the new SS16 collection, available from the workshop now!

28th September 2015

Jo Hayes Ward was interviewed for BBC Radio 4 programme 'The Art of Walking into Doors', speaking about the issue of dyslexia as related to art, in associated with the Royal College of Arts,. London.

21st & 22nd September 2015

During London Fashion Week 2015, Jo Hayes Ward celebrated the launch of SS 2016 with an installation of a film entitled 'The Golden Popcorn' in collaboration with Foxall Studios. The pop up shop at Unit 18 Smiths' Court was transformed into an intimate cinema, complete with golden popcorn and Negroni Tonics served on arrival. The cinema allowed patrons to step out of the typically rainy London weather to admire not only the film itself but also handpicked jewellery pieces, which they were able to try on and explore with the help of Jo Hayes Ward herself.

14th September 2015

We were delighted to be involved in Auction for Aid, donating the below stunning ring. The proceeds were all donated to the MOAS and Save the Children charities. We're honored to have done our part in helping to raise £8,800 for these causes.

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November 2014

Very happy to announce that we've been mentioned as a british talent in The Jeweller. View the issue here.

12th September 2014

A new stack for London Fashion week in 18ct yellow gold with sapphires, diamonds and tourmaline:

11th September 2014

All set up at Somerset House for London Fashion week...

1st August 2014

Delighted to have been selected for Zaha Selects - a special exhibition at this Autumns Goldsmiths Fair. The internationally renowned architect Zaha Hadid is guest curating a showcase of 21 personal highlights from this year’s Goldsmiths’ Fair, including Jo’s new Stratus ring set!

25th May 2014

Fresh out of the workshop in time for Couture - New Stratus earrings!

1st April 2014

Very excited to have work featured at the Talisman Collection concept store in California! Currently enjoying a spot in the window - would love to visit the store in person one day...

20th March 2014

Just found out I've once again been selected for my favourite London show - Goldsmiths Fair in October 2014. Check out the show's great new website here featuring lots of fantastic Jewellery and Silversmithing tallent!

1st March 2014

Some quick pics of a couple of pieces from the new collection launched at London Fashion week last month - watch this space for more news on the Stratus Collection...

12th February 2014

Welcome to the new website! This is still in production and new products will be added daily over the next few weeks so do keep visiting! The old website can still be viewed here.

COMING UP:

Cockpit Arts Winter Open Studios Holborn, Studio E15, 29 Nov - 1 Dec 2019

Cockpit Arts Winter Open Studios Deptford, Studio 211, 6 - 8 Dec 2019

WHAT WE'VE BEEN UP TO:

Goldsmiths' Fair Week 2: 1st - 6th October 2019

Cockpit Arts Summer Open Studios: DEPTFORD, 21st - 23rd June 2019

London Craft Week: Fortnum & Mason X Cockpit Arts: 3rd - 19th May 2019

Tomfoolery Alternative Engagement Ring Showcase, 23rd March - 4th May 2019

Tomfoolery ART RING , 8th November 2018 - 31st January 2019

Cockpit Arts Christmas Open Studios: Holborn, 23rd to 25th November 2018

Cockpit Arts Christmas Open Studios: Deptford, 30th November - 2nd December 2018

Contemporary Applied Arts: New Memebrs' Showcase, 26th July - 31st August 2018

Goldsmiths' Fair: Week 2, 2nd - 7th October 2018

Auction for Aid, 8th - 14th October 2018

The Goldsmiths' Company at Fortnum & Mason, 3rd May - 28th June 2018

Cockpit Arts Open Studios: Deptford, 15th - 17th June 2018

Tomfoolery Alternative Wedding Showcase 2018, 17th March - 5th May 2018

COLLECT 2018, 22nd-25th February 2018

COCKPIT ARTS CHRISTMAS OPEN STUDIOS: HOLBORN , 23rd - 26th November 2017

COCKPIT ARTS CHRISTMAS OPEN STUDIOS: DEPTFORD , 1st-3rd December 2017

GOLDSMITHS' FAIR: WEEK 1 , 26th September - 1st October 2017

TOMFOOLERY LONDON: ALTERNATIVE WEDDING SHOWCASE , 18th March - 6th May 2017

DIANA PORTER: ENGAGEMENT & WEDDING RING EXHIBITION , 17th April - 16th June 2017

KATH LIBBERT GALLERY: EFIFTY FACETS: ALTERNATIVE WEDDING SHOW , 23rd April - 25th June 2017

COUTURE SHOW , 2nd - 6th June 2017

COCKPIT ARTS OPEN STUDIOS: DEPTFORD , 16th - 18th June 2017

Cockpit Arts Open Studios: DEPTFORD. Studio E2F , 2-4th December 2016

Cockpit Arts Open Studios: HOLBORN. Studio E2F , 24th-27th November 2016

GOLDSMITH'S FAIR: WEEK 1 , 27th September - 2nd October 2016

NY NOW: HANDMADE , 20th - 23rd August 2016

COCKPIT ARTS SUMMER OPEN STUDIOS (Deptford Location only), 10th-12th June 2016

FLOW SHOW 18th May - 8th June 2016

PERFECT PARTNERS at KATH LIBBERT GALLERY , 24th April - 12th June 2016

COCKPIT ARTS LONDON CRAFT WEEK: COCKPIT'S JEWELLERS , 6th May 2016

TOMFOOLERY WEDDING SHOWCASE , 19th March - 7th May 2016

NY NOW , 30 January - 2 February 2016

Goldsmiths Fair , 29 September - 4 October 2015

Couture Las Vegas , 28 may - 1 June 2015

Cockpit Arts Spring Open Studios , 15-17 May 2015

Wedding Showcase, Tomfoolery London, 21 March - 2 May 2015

BRITAIN 2015 , Galerie Elsa Vanier, Paris, 20 March - 2 march 2015

ROCK VAULT , London Fashion Week, 20-24 February 2015

Cockpit Arts Open Studios , Nov/Dec 2014

Winter Fine Art and Antiques Fair , Represented by Tyger Glyn London, 3-9 November 2014

30 Years In The Making , Lesley Craze Gallery London, 24 October - 22 November 2014

Goldsmiths Fair , London, 30 September - 5 October 2014

Rock Vault , London Fashion Week, 12 - 16 September 2014

Cockpit Arts Open Studios , Deptford only, 13-15 June 2014

Couture , Las Vegas, 29 May - 2 June 2014

Collect , represented by Tygerglyn London, Saatchi Gallery London, 9 - 12 May 2014

Art Breda , represented by Gallery Lilly Zeligman , Holland, 6 - 13 April 2014

OPULENCE AND OPTIMISM at Shibumi Gallery, Berkeley, USA, 8 - 24 Febuary 2014

ROCK VAULT at London Fashion Week, 14-18 Februry 2014

COLLECT , Tyger Glyn, Saatchi Gallery, London, 9-12 May 2014

Jo Hayes Ward Fine Jewellery is available by appointment from her London workshop at Cockpit Arts in Deptford and also the twice yearly Cockpit Arts Open Studios events.

Additionally the following stockists have select collections of Jo's work.

London:

Contemporary Applied Arts, Southwark

Gill Wing Jewellery, Angel

Sweet Pea, Primrose Hill

Tomfoolery, Muswell Hill

Other UK Stockists:

Kath Libbert Gallery, Yorkshire

The Scottish Gallery, Edinburgh

Europe:

Galerie Elsa Vanier, Paris

WHITEbIRD Gallery, Paris

USA:

Max's, St Louis Park

Shibumi Gallery, Berkeley, CA

Szor Collections, Dallas

Twist, Portland

Walker Art Center, Minneapolis

Canada:

The Artworks, Edmonton

Peurto Rico:

Reinhold

South Korea:

Boontheshop, Seoul

Nigeria:

Alara, Lagos

Jo Hayes Ward: Love stories told through metamorphic fine jewellery. Made to make you feel good.

Jo Hayes Ward designs are uniquely metamorphic; their aesthetic hinting at geological forms. Designs are transformative; rings can be stacked for impact, necklaces delicately layered, and earrings worn in multiple ways. Jo’s pieces are endlessly versatile; worn and adored both night and day. Multiple elements and textures combine to create truly original compositions.

Harnessing the way light is reflected off delicate golden blocks and their facets adds to the magic of Jo Hayes Ward metamorphic designs; pieces shimmer and come alive when worn. Gems work beautifully alongside glistening cubes and patterned formations. Scattered diamonds sparkle in many of Jo’s pieces, enhancing the metal structures with their cuts and colours, while unique precious gems and rosecut diamonds lend a magic quality to her one-of-a-kind pieces.

Love Stories

An eclectic, discerning clientele pursues Jo’s highly wearable unique jewellery. From those buying a special piece for themselves or a loved one, to couples seeking alternative commitment rings, Jo’s clientele share a love of design, and desire for exceptional treasure.

Materials

It has always been important to Jo that her business is as sustainable as possible. This has not always been easy but thankfully ethical awareness is now widely spreading throughout the fine jewellery industry making it much simpler for small businesses like ours to work in sustainable and ethically sourced materials.

All our jewellery by default is made in 100% recycled gold. That gold comes from our UK based casting company whose gold is refined back (from scrap metal sources ranging from the jewellery industry to industrial residues, used electronic scrap, automotive and industrial catalysts and fuel cells) to its pure form and re-alloyed before use. It has the exact same chemical properties as ‘fresh metal’ however it contains no newly mined material.

Jo Hayes Ward is also now a Fairtrade Foundation Registered Jeweller and all pieces can now be commissioned in fairtrade gold. Our new Contour collection has been created exclusively in fairtrade materials.

Each gem used in Jo Hayes Ward jewellery is selected individually by Jo and purchased through reputable and trustworthy suppliers who guarantee that they are absolutely conflict free. The gems are cut and processed in controlled environments where modern equipment and employment law is standard. This has eliminated problems of exploitation and child labour. Our suppliers visit these workshops and factories and they are confident that the people who work there are treated well and fairly. Jo is now working with registered fairtrade gem suppliers who offer ethical stones that can be traced back to their source. Choice is still limited in the fully fairtrade gem market but fortunately this is changing as demand grows and we are fully committed to supporting this process.

More about Jo

Jo Hayes Ward grew up in Hackney, East London and now lives and works in Brockley, South East London with her husband - a furniture designer, and their three young boys. Jo's fascination with sculpture began at Camberwell Art college where she experimented with shapes, structures and intricate 3D patterns. She developed the unique metamorphic aesthetic we see today whilst learning metalwork skills and gaining a tacit knowledge of materials during her BA in Silversmithing and Metalwork. She went on to work for a number of influential jewellery designers where she further honed her fine jewellery skills. By the time she graduated from her Masters in Goldsmithing, Silversmithing, Metalwork and Jewellery at London’s Royal College of Art she had refined her unique signature style and was ready to launch her fine jewellery brand, back in 2006.

The brand has continued to grow and Jo has won many prestigious awards including from the Craft Council, the Goldsmiths Fair, Craftsmanship and Design Awards, among others. Her work is also in a number of permanent collections including The Goldsmiths’ Company’s Modern Jewellery Collection, The Crafts Council Collections and the Alice and Louis Koch Collection.

Jo continues to draw inspiration from architecture, nature, geology and mathematical patterns. Sculptural influences from her early days are still visible in the timeless, contemporary pieces she continues to create today.

Education

MA (RCA) Goldsmithing, Silversmithing, Metalwork and Jewellery at Royal College of Art, London 2006

First class, BA (Hons) SIlversmithing and Metalwork, Camberwell College of Art, London, 2001

Permanent Collections:

2019: The Worshipful Company of Goldsmiths Modern Jewellery Collection. Chaos Parquet Koin Brooch & Pendant

2012: The Crafts Council UK. 60mm Pattern4 Brooch in Aluminium.

2010: The Worshipful Company of Goldsmiths Modern Jewellery Collection. Random Master Brooch in Gold and Aluminium.

2007: The Worshipful Company of Goldsmiths Modern Jewellery Collection. Three Edge Lace Bangle, 18ct Yellow Gold.

2006: Alice and Louis Koch collection, Switzerland. Stag ring in Stainless steel.

Awards and Commissions:

Shortlisted for the Couture Innovation Award, Couture Las Vegas 2014

Awarded a stand and funding to exhibit at The Rock Vault. London Fashion Weeks 2012, 2013, 2014 and 2015

Thorneycroft Bell/Andrew Twort Design/ Photography Prize – August 2012

Best New Merchandise Award, Goldsmiths Fair 2009

Best New Merchandise Award, Goldsmiths Fair 2007

Crafts Council Development Award, 2007

Commendation, Craftsmanship and Design Awards 2007

Best of British Awards Trophy Commission 2006

BDC New Designer of the Year Award 2006

Gill Packard Scholarship, 2006

Precious Metal Bursary, Goldsmiths' Company, 2006

Shortlisted for 2nd Cheongju International Craft Bienniale, 2001

Arts and Business Awards Trophy Commission, 2001

We hope you are enjoying your JHW piece.
Please find below some simple guidelines for caring for your jewellery.

DOWNLOAD Care Instructions PDF here.

Jo Hayes Ward jewellery is produced in a variety of 18ct Gold alloys, silver and precious and semi-precious stones.

A defining feature of our designs is the construction of jewellery from multi-faceted building-block elements, each with their own fine texture.

On buying a piece, the edges of these elements will be crisp, but they will naturally wear down slightly over time and with wear.

This wearing process is unique to each owner, dependent on how each individual wears and personalizes their jewellery, creating their own finish over time.

Most of our rings, for example commitment rings and shield rings are suitable for everyday wear. There are some designs however, which are more suited to occasional wear. These include much of the structural collection, which have a more delicate lace-like metal structure or pieces with delicate stones – naturally more care needs to be taken when wearing these pieces.

Our jewellery can be kept in good condition, provided some simple care guidelines are below:

Regular handling
It is advisable to remove your jewellery before engaging in practical activities to ensure it does not get accidentally damaged. We recommend that our rings are not worn when handling other metal objects – for example, that rings be taken off when gardening, at the gym or during other forms of exercise. Repetitive movement against metals of different hardness will damage the ring over time.

It is also recommended that our 18ct gold rings are worn only next to rings also made of 18ct gold. This is because different metals have different hardnesses– a harder metal such as platinum will wear down 18ct gold over time.

Please note: Rings worn on adjacent fingers, directly next to each other will wear each other down over time, regardless of their metal type.

It’s advisable to remove rings, particularly those with stones before applying hand cream, moisturizer etc as these can leave residue and dirt on the surfaces of the jewellery which will dull the finish.

Cleaning
All jewellery will need cleaning from time to time.

It’s safe to clean our jewellery yourself using hot water with a mild detergent (e.g. washing up liquid) and a soft brush.

Do try not to expose our jewellery to household chemicals, perfume or hairspray, as these can cause precious stones and metals, particularly silver, to tarnish and discolour.

You may find the jewellery will benefit from an occasional professional clean as well. Jo Hayes Ward’s workshop will be happy to provide this service – please contact us for details.

Restoring Surface Finishes
With wear, matt surfaces can start to polish up; this is especially true with rings, which receive more everyday wear.

To restore a matt finish, very gently rub the piece with a green scouring pad, in a soft circular motion, with warm soapy water. If you are unsure, you can test this out on the underside of the ring first. Ensure you dry the piece completely afterwards.

You can use silver or gold cloth / polish to restore the shine to polished pieces.

Silver pieces come in either a white or grey/black (oxidised) finish. White silver will naturally oxidise or tarnish over time particularly in recessed crevices of the designs. This creates a rather interesting two-tone finish accentuating the 3D qualities of the piece. However it is easy to restore the white finish if desired using silver foam polish – this is best applied with a soft tooth brush and then cleaned thoroughly afterwards with warm soapy water and then dried.

Oxidised silver pieces have a surface treatment to make the normally white metal an even grey/black. This surface finish will start to rub back over time with wear, exposing the silver underneath. This worn effect can be desirable as silver highlights are added to the piece. However, if you would like the oxidised surface restored Jo Hayes Ward’s workshop can of course assist - please contact us for details.

Storage
If the piece is not being worn, it is recommended that it is stored in one of our branded, padded boxes. Otherwise, another padded box will also be sufficient.

Don’t store multiple pieces in the same box without some kind of protection between them – for example by wrapping individually in tissue paper

Necklaces and earrings with moving parts should be stored flat, ensuring any chain is untangled to minimise breakages of the finer elements.

If you would like to find out more about Jo Hayes Ward’s work, to place an order or discuss a commission please contact us directly by email. Jo can be visited at her London studio by appointment or during the twice-yearly Cockpit Arts Open Studio’s

Studio 211 Cockpit Arts, 18-22 Creekside, London Se8 3DZ, UK

Telephone: +44 (0)7903 521427

Email: info@johayesward.com

Press Enquiries: press@johayesward.com

To sign up for Jo's mailing list click here.

Placing an Order:

This website is not an E-shop. Please contact Jo Hayes Ward directly for price and payment information. All prices are in UK Pounds.

Delivery information

Most pieces are made to order and take between 4 and 8 weeks from point of order to delivery depending on the piece. Jo Hayes Ward does also carry a limited amount of stock items – please enquire for details of what is immediately available.

Orders require a 35% non-refundable deposit with the full balance payable prior to shipping. UK shipping is via insured next day special delivery and is free of charge for pieces over £200 –otherwise £10 will be charged for postage and packaging.

International shipping is via insured courier and must be quoted for. Jo Hayes Ward cannot be held responsible for any delays caused by the local country postal service or customs checks. Any customs charges are the sole responsibility of the customer. If your delivery has been delayed then please contact us and we will provide you with your tracking number to enable you to chase with the shipping company.

Sales and refunds:

Each product is handmade and therefore unique and variations will occur. Colours and textures may vary slightly and sizes are accurate within reason.

Items purchased from stock: If for any reason you are not entirely satisfied with your purchase we are happy to offer an exchange within 30 days of purchase. Alternatively we will refund the sale if it is returned to us in saleable condition within 7 days of you receiving the order. Orders and special commissions are exempt from this policy and all sales are non-refundable.

When ordering rings it is the customer’s responsibility to ensure they have ordered the correct size. If you cannot visit Jo Hayes Ward Studio for an accurate fitting most jewellery stores can provide this service. Not all designs can be resized so it is very important to get this correct. For more information please contact Jo Hayes Ward directly.

Please view our full privacy policy here.

For wholesale enquiries and terms and conditions please contact Jo Hayes Ward via email.